Refund policy

Last updated: 23 Feb 2026

At Sukun Wear, your satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return or exchange under the conditions below.

1. Return Eligibility

You may request a return within 7 days of receiving your order.

To be eligible for a return:

Items must be unworn, unused, and in original condition
All tags must remain attached
Items must be returned in their original packaging
Proof of purchase or order number is required

We reserve the right to refuse returns that do not meet these conditions.

2. Non-Returnable Items

The following items cannot be returned or refunded:

Items marked as Final Sale
Gift cards
Accessories or undergarments (for hygiene reasons)
Customized or personalized products

3. Exchanges

If you wish to exchange an item for a different size or product:

Contact us first at sukunwear00@gmail.com
Exchanges are subject to stock availability
If the requested item is unavailable, a store credit may be issued

4. Refund Process

Once we receive and inspect your return:

You will be notified of approval or rejection
Approved refunds will be issued to your original payment method
Processing time may take 5–10 business days depending on your bank or payment provider

Shipping fees are non-refundable unless the item was defective or incorrect.

5. Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect.
We recommend using a tracked shipping service, as we cannot guarantee receipt of returned items.